1. If you have problem to use our product, including installation, setup, device connection, equipment update, you can all contact us.
2. We will provide you user manual/ instructions to help you, such us PDF file or Video demo, if you have difficulty in setup or device connection. For product update, we can send you link to download the latest software.
3. Our engineer also can do remote help to solve your problem. You need to install “team viewer" software on your computer, and give us ID and password, then our engineer can check your computer to give a solution for your problem.